2/18/2024 0 Comments Key holder responsibilities retailIn addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We look forward to reviewing your application. Thank you for your interest with Saks OFF 5TH. An amazing employee discount and other exciting perks.Benefits package for all eligible full-time employees (including medical, dental and vision).A culture that promotes a flexible work environment.Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers.Be part of an empowered, innovative team work with an adventurous spirit and a customer-centric mindset play a critical role in making decisions that will position us to win.Efficiently complete tasks or special projects assigned by store leadership.Adhere to Asset Protection control and compliance procedures maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alike.Consistently model and coach the selling behaviors to meet or exceed key performance indicators.Participate and support in training for new company programs, procedures, and technologies.Maintain sales-floor standards, including replenishment and presentation, general appearance and cleanliness of the department.Build rapport with customers and team, resulting in repeat customers and engaged associates.Resolve customer issues through aligning to the core values of trust, integrity, and respect.Collaborate with store management to organize marketing and promotional campaigns, and coordinate staff schedules and activities.Be responsible for opening and closing the store, managing bank deposits, balancing point of sale drawers and safe, and maintaining the physical security of the building.Be cross-trained in store functions and provide coaching to associates.Maintain up-to-date knowledge of promotions, merchandise, and customer service policies.Focus on the customer experience by taking personal accountability to anticipate needs and exceed our customers’ expectations.Flexibility to work evenings, weekends and public holidays.Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers.Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer’s eyes.Thorough knowledge of the fashion industry and a passion for sharing your expertise.Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.Proven time management skills and comfortable managing multiple projects with shifting priorities.Proven sales track record and results driven approach.3 – 5 years of experience in a retail, customer service, or sales environment keyholder or supervisor experience preferred.Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation.Passionate and enthusiastic fashion expert with an outstanding work ethic.Energetic sales professional who can easily adapt to changes and can be relied upon to consistently deliver exceptional results with little to no guidance.Confident and professional communicator.Customer champion who provides a personalized shopping experience.Entrepreneurial individual with competitive drive and confidence to succeed.Aspiring leader who can educate, drive results, and maintain high standards.If you enjoy creating a memorable experience for each customer, and inspiring others to do the same along the way, this could be your chance to take your retail career to the next level. As the keeper of keys, you will partner with associates to own merchandise recovery and replenishment, open and close the store, and play a vital role in maintaining our reputation as the premier luxury-value destination. A driven and aspiring leader, focused on driving sales by building the Saks OFF 5TH clienteling experience and exceeding customer expectations. We are looking for a reliable, trustworthy, and team-focused Keyholder.
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